Help Centre
Frequently Asked Questions
How do I book a taxi with Wilson Cabs?+
Use the Book a Taxi form — enter pickup, drop, date and time, choose a car and confirm. You'll get an instant Booking ID, or simply call/WhatsApp 90035 82862.
What are the per-kilometre rates?+
MINI ₹11/km, SEDAN ₹13/km, SUV ₹18/km and SUV+ ₹22/km, each with a minimum fare. All rates are estimates — see the Fare Calculator for a full breakdown.
Are toll, parking and state permit charges included?+
For known routes we show an approximate toll in the breakdown; parking and state permits are collected as actuals with receipts.
Do you charge night fees?+
Pickups between 10 PM and 6 AM carry a one-time night charge per car (₹150–₹300 by category), shown upfront in your fare estimate.
What is the driver allowance for outstation trips?+
Driver bata (allowance) of ₹300–₹500 per day depending on the car is included in outstation and full-day rental estimates. Extra days are billed at the same rate.
Can I cancel a booking?+
Yes — cancel free from My Bookings any time before the trip starts. Once a trip has started, call us to discuss.
How do I pay? Is UPI supported?+
Pay by cash to the driver or scan our UPI QR. UPI payments can be verified by submitting your UTR number under My Bookings.
Do you provide airport pickups at night?+
Yes — Coimbatore International Airport transfers run 24×7. We track flight timings and meet you at arrivals.
Is luggage included?+
Each car category lists its luggage capacity (2–5 bags). Extra bags are fine — mention them in Additional Requirements and we'll send a suitable car.
Do you offer GST invoices for corporate travel?+
Yes — Wilson Cabs is GST-registered (33AEEPW8800L1Z5). Invoices are attached to every booking and downloadable from My Bookings.